Have a question about one of our products? We’d love to hear from you. Before you contact us, please see our frequently asked questions. We may already have your answer.
If not, please send us a message using the form below. Thanks in advance.
Frequently Asked Questions
Logo's on Apparel look large at the retail site. What are the actual sizes for logos?
Logo’s at our retail store are provided for illustrative placement purposes ONLY. Each item has our logo placed in the “classic” location at left chest.
– Jackets and Hoodies – Logo: 2″ | Words: 2.5″
– Polos – Logo: 2″ | Words at Yoke: 3″
I received the wrong size article of clothing and would like to exchange it. Can I exchange it for the correct size?
Our main clothing vendor (Lizard Store) will only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at firstname.lastname@example.org or call (937) 929-0706 to obtain return mailing address.
What if my Humijar breaks, or a component breaks?
A replacement will be provided upon further discussion with Cigar Jar Humidors team. Please visit Cigar Jar Humidors Contact Us page.